User Agreement and Terms of Use

www.ahaverse.in is a website (“Service”, “website” or “Platform”) operated by Ahaverse (“Us”, “We”, “Our” or “Company”), a company registered under Companies Act, 2013 located at (11-13-793, Road No 2, Green Hills Colony, Saroor Nagar, Hyderabad - 500035).

This User Agreement (“Agreement”) contains the terms and conditions (“Terms of Service” or “Terms”) under which You are acquiring a permission from Company to use the Service (as defined below). If You do not accept the terms and conditions of this Agreement please do not use the Service.

These Terms of Service shall apply to all visitors, users and customers (“You” or “Your”) who access or use the Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms.

When You use any of the Services provided by Us through the Platform You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. reserves the right to amend this User Agreement from time to time at our discretion, and we will ensure that the most recent version of this User Agreement is always published on this page. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Platform.

Please read these Terms of Service carefully before using the Service and make sure You understand and agree to them before using the Service.

BY OPENING AN ACCOUNT OR SIGNING IN, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS USER AGREEMENT AND TO COMPLY WITH THE LAWS, REGULATIONS AND RULES OF ANY APPLICABLE GOVERNMENTAL OR REGULATORY AUTHORITY (“APPLICABLE LAWS AND REGULATIONS”)

If You have any questions about these Terms, please contact us at (legal@ahaverse.in) .

1. “Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity.


2. “Agreement” means this document, outlining the terms under which You use our Service.


3. “Account” means an account with Us for use of Our Service.


4. “Customer” or “Client” means the individual or entity entering into this Agreement to receive the Service from Company.


5. “Event” means event designed and organised by the Company.


6. “Intellectual Property” or“Intellectual Property Rights”includes ideas, concepts, creations, discoveries, domain names, inventions, improvements, know-how, trade or business secrets; patents, copyright (including all copyright in any designs and any moral rights), trademarks, service marks, designs, utility models, tools, devices, models, methods, procedures, processes, systems, algorithms, works of authorship, electronic codes, proprietary techniques and other confidential and proprietary information; in either printed or machine-readable form, whether or not copyrightable or patentable, or any written or verbal instructions or comments. It includes (i) all rights, title and interest under any statute or common law including in any Intellectual Property or any similar rights, anywhere in the world, whether negotiable or not and whether registrable or not, (ii) any licenses, permissions and grants in any of the foregoing; (iii) applications for any of the foregoing and the right to apply for them in any part of the world, and (iv) all extensions and renewals thereto.


7. “Personal Information” or “Personal Data” means the information that we require or otherwise which we collect that identifies You as a specific entity or individual and can be used to contact or identify You.


8. “Platform” means website, applications, widgets and others as Company may make the Service available.


9. “User” or “Users” means visitor or Customer.


10. “User Data” means all data derived from Users for the purpose of the Service and expressly includes Personal Data.

1. In order to register and open an account as a Customer and avail the Service , You must be the person who can enter into the legally binding contracts under Indian Contracts Act, 1872. You must be of at least 18 (Eighteen) years to register with Us. We reserve the right to indefinitely refuse, suspend, terminate or block your access and use of our Services on our Platform through your registered account if it is brought to our notice or if it is discovered that you are under the age of 18 years and using our Platform without requisite permissions.


2. You are of sound mind and capable of taking responsibility for your own actions, and have the full legal capacity to accept these Terms of Use.


3. You shall be responsible for maintaining the confidentiality of your User Name and Password and you shall be responsible for all activities that occur under your User Name and Password.


4. When You create the Account with Us, You must provide information that is accurate, complete at all times. Failure to do so constitutes a breach of the Term which may result in immediate termination of Your Account.


5. Your mobile phone number and e-mail address are treated as your primary identifier on the Website. It is your responsibility to ensure that your mobile phone number and your email address is up to date on the Platform at all times.


6. By submitting such information You grant Us the right to provide the information to third parties for purposes of facilitating Services.

1. All users must be above the age of 18.


2. Account registration indicates acceptance of terms and conditions for Company’s services.


3. Persons barred from receiving and rendering services under the laws of the India or other applicable jurisdiction shall not apply for an Account.


4. Requests to cease electronic communication will result in revocation of Your account. It is Your responsibility to keep Your email address up-to-date with Company through Your user profile or contacting the Company support team.


5. False profile or false screening information will result in termination of any Account, regardless of whether the instance was mistaken or intentional. One Customer can create only one Account. You understand that We verify Customers identity from time to time, and request for information from You for this purpose which must be provided on a timely basis. We reserve the right, in our absolute discretion, to refuse to register a person or corporate entity as a User.

1. No Liability for Errors.
   
   You acknowledge that the Company will not be liable for any error with respect to the instructions you provide, including without limitation erroneous Purchase and/or Bank Account information.


2. Payment :
   
   We enable online verification and authorization of payments through the below mentioned modes of payments. The following
   Payment modes are available on the Website :
   1. Credit Cards: Domestic and International Visa, Master Card and American Express
   2. Debit Cards: Debit Cards of most of the major banks
   3. UPI or Net Banking
   4. International Customers can pay from their Paypal account or can use their credit card to pay if they do not have a PayPal Account.


3. Cancellation Policy.
   
   You acknowledge that executed transactions are non-cancellable and you cannot change or reverse any transaction - whether completed or pending (including any Purchase order with respect to which you have not yet received confirmation). Notwithstanding the above, the Company may, in its sole discretion, without any obligation whatsoever, may endeavour to comply with a request from you to cancel a transaction on your Account.


4. Refund
   
   Subject to applicable law and regulation, in the event the Company cancels Event after having received Price from you with regards to such Event, the Company will refund such funds to you minus any costs or expenses incurred with regards to such refund, including without limitation any bank charges, exchange charges and/or payment processing charges with 15 days of such event cancellation.


5. Unsuccessful Payments.
   
   If your payment method is declined, whether due to insufficient funds or deemed unsuccessful for any other reason, you agree that the Company, in its sole discretion, may: (i) cancel any applicable transaction; (ii) debit alternative payment methods provided by you, in the amount necessary to complete a pending transaction. In the event of termination of any transaction, the Company will make reasonable efforts to provide you with notification of such termination.

You are solely responsible for your conduct while using our Services. Without limiting the generality of the foregoing, you agree that you will not use your account to engage in the following categories of activities (“Prohibited Uses”):

1. Use our Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services, or that could damage, disable, overburden or impair the functioning of our Services in any manner;


2. Use our Services to copy, print, republish, display, distribute, transmit, sell, rent, lease, loan or otherwise make available in any form or by any means all or any portion of the Platform or any Content and Materials retrieved therefrom.


3. Use our Services to support or otherwise engage in any illegal gambling activities; fraud; money-laundering; or terrorist activities; or other illegal activities;


4. Use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access our Services or to extract data;


5. Use or attempt to use another user’s account without authorization, or to threaten, abuse, harass, stalk or otherwise violate or infringe on the legal rights of others, or to incite hateful, intolerant or violent speech or acts against another party;


6. Attempt to circumvent any of Company’s controls or technology, or attempt to access any service or area of our Services that you are not authorized to access;


7. Develop any third-party applications that interact with our Services without our prior written consent;


8. use any Content and Materials from the Platform in any manner that may infringe any copyright, intellectual property right, or property right of us or any third parties;


9. You shall not remove, change or obscure any copyright notice or other proprietary notice or terms of use contained in the Site.


10. Create or execute false, fraudulent, inaccurate, or misleading information, transactions or activities, including, but limited to, any manipulative or pre-arranged transaction’s ; and


11. Encourage or induce any third party to engage in any of the activities prohibited under this Section.

1. We may, in Our sole discretion, terminate Your access to the Service temporarily or permanently if We determine that You :


1. have violated the Terms or any other applicable law;
2. are insolvent or bankrupt or unable to pay Your debts.


2. On termination of this Agreement for any reason, all licenses granted by Us under these Terms shall be immediately terminated and Your right to access and use the Service will end.


3. All provisions of this Agreement which by their nature should survive termination shall continue in force, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


4. If any provision within the Terms is judged to be illegal or unenforceable, the remaining provisions will be unaffected.

The domain name “www.shopify.com” and Platform is controlled and operated by the Company. All material on this Platform, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by Company. Material on Company web site owned, operated, licensed or controlled by company is solely for Your personal and non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the Company, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

1. This Agreement does not transfer/license from Us to You any of Our Intellectual Property, and all right, title and interest in and to such property will remain solely with Us.


2. We are the owner or licensee of all Intellectual Property Rights in the Service and in any material written or published on it. All such rights are reserved.


3. Company’s logo, and all other trademarks, service marks, graphics and logos used in connection with Platform, or the Service are trademarks of the Company. Other trademarks, service marks, graphics and logos used in connection with the Service may be the trademarks of other third parties.


4. Your use of the Service do not grant any right or license to You to reproduce or otherwise use any of Our or third-party trademarks.

1. The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, or usage. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.


2. Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

1. Warranties : Each party represents and warrants that it has the legal power to enter into this Agreement.


2. Disclaimer Except as expressly provided herein, Customer acknowledges that the Service is provided “as is”, and that Company makes no other representations and provides no other warranties or conditions of any kind, whether express, implied, statutory or otherwise, and specifically disclaims all implied representations, warranties and/or conditions, including any representations, warranties and/or conditions of merchantability, merchantable quality, durability, title, non-infringement, satisfactory quality or fitness for a particular purpose, to the maximum extent permitted by applicable law. Specifically, but without limitation, Company does not represent, warrant or offer any conditions that: (i) the information or materials on this Platform or Service are correct, accurate, reliable or complete; (ii) the functions contained on the Service will be uninterrupted or error-free; or (iii) defects will be corrected. Information sent or received over the internet is generally unsecure and Company cannot and does not make any representation or warranty concerning security of any communication to or from the Platform or Service or any representation or warranty regarding the interception by third parties of personal or other information.


3. We do not represent or warrant that the Platform will be error-free, free of viruses or other harmful components, or that defects will be corrected. We do not represent or warrant that the content available on or through the Platform will be accurate, timely or otherwise reliable. We may make changes to the features, functionality or content of the Platform at any time. We reserve the right in our sole discretion to edit or delete any information or other content appearing on the Platform.

1. Notices: All notices under this Agreement shall be in writing and shall be deemed to have been given upon the second business day after sending by email. Notices to Company shall be addressed to the attention of the Legal Department. Notices to Customer shall be addressed to Customer’s registered account holder unless otherwise designated.


2. Severability: If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the provision shall be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of this Agreement shall remain in effect.


3. Assignment: Neither party may assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of the other party (not to be unreasonably withheld). Notwithstanding the foregoing, each party may assign this Agreement in its entirety, without consent of the other party, in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its stock or assets. Any attempt by a party to assign its rights or obligations under this Agreement in breach of this section shall be void and of no effect. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties, their respective successors and permitted assigns.


4. Governing Law: This Agreement shall be governed by the laws of India, without regard to its conflict of law principles. No choice of laws rules of any jurisdiction shall apply to this Agreement.


5. Venue; Waiver of Jury Trial: The courts located in Hyderabad, India shall have exclusive jurisdiction to adjudicate any dispute arising out of or relating to this Agreement. Each party hereby consents to the exclusive jurisdiction of such courts. Each party also hereby waives any right to jury trial in connection with any action or litigation in any way arising out of or related to this Agreement.


6. Force Majeure: We shall not have any liability for any interruption or delay in access to the Platform, due to the Force Majeure Event. Our obligations in respect of the Services on the Platform will be postponed until circumstances beyond our reasonable control cease to continue. The Force Majeure events includes those events resulting from natural hazards, disasters, labour unrest, embargo, strike riots, lockouts, epidemic, pandemic, fire, flood, earthquakes, typhoons, war, acts of foreign enemies or other perils or by any circumstances beyond the reasonable control of the parties, including but not limited to acts of god, war or national emergency, government or court or statutory action, civil commotion or industrial dispute.


7. Entire Agreement : This Agreement, constitutes the entire agreement between the parties, and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter.


8. Changes to the Service or Platform : Changes to the Service or Platform reserves the right to alter the Website and/or Service at any time and for any reason or no reason without any liability to You.


9. Updates : These Terms of Service may be amended or updated by Company from time to time and the most recent version will be posted on the Platform. The Terms may have changed since Your last visit to this Platform , and it is Your responsibility to review these Terms for any changes. Your use of the Platform or Service after any amendments or updates of these Terms shall signify Your assent to and acceptance of such revised terms. any new features that may be added to this Platform or Service from time to time will be subject to these Terms, unless stated otherwise. You should visit this page periodically to review these Terms.


10. Complaint and/ or Feedback
    Any complaints or concerns or questions or queries or feedback with regards to content and or comment or breach of these terms shall be taken up with the designated Grievance Officer as mentioned below in writing via post or through email signed with the electronic signature to: